Return Policy

Returns & Warranty

We offer a 30-day return and 90-day warranty policy. If you are dissatisfied with your purchase of the Biostrap Unit within 30 days of purchase, please contact us at support@biostrap.com to initiate the return process.

Note: All returned units have a $25 restocking fee.

For all customers out of U.S:

  • You will be responsible for all the local taxes and custom duty
  • Return shipping will be paid by the customer